In these unprecedented and uncertain times, we are happy to say that, as things stand this morning, Monday 29th June, we are continuing to process all orders and make deliveries (please see below for further details).
We are also closely following and monitoring Government advice, and if this situation needs to change we will update this notice.
We would also like to make our customers aware that, at the moment, stock levels of all furniture ranges are liable to change at very short notice and although we maintain regular stock availability checks, we cannot guarantee all items that display as 'In Stock' will be available for immediate dispatch.
However, when when an order is placed we send an order receipt confirmation which is then followed by another to say the order has been processed and this will always include the expected lead time. If the quoted lead time is too long, then please let us know and we will cancel the order and issue a full and immediate refund.
Please also be aware that although the lead times are given in good faith, they can change either way at very short notice.
It is important to note, that ALL deliveries will be doorstep only until further notice in order to protect our delivery drivers as well as our customers, so please ensure you have enough help to lift heavy furniture into your home.
CURRENT DELIVERY LEAD TIMES:
Home Assembly Furniture Ranges - All orders continue to be processed and deliveries are being made but with a longer lead time than usual which may be up to 7 - 10 working days.
Affected ranges: Aberdeen, Aspen, Augusta, Ayr, Boston, Brooklyn, Brora, Caithness, Capri, Colorado, Como, Corona Collection, Cotswold, Elgin, Falkirk, Manhattan, Options, Perth, Provence, Stirling Vegas, Some Stools and Mirrors.
All Other Pre Assembled and Solid Furniture Ranges (not mentioned above) - Orders are still being processed and dispatched but please allow some extra time for the deliveries to arrive as warehouse and distribution staff are being kept to a minimum.
Giftware & Lifestyle - Orders are still being processed and dispatched but please allow some extra time for the deliveries to arrive as warehouse and distribution staff are being kept to a minimum.
Please contact us (email@example.com) should you have any queries or require further information.
Stay safe and well everyone and please be careful - look after each other and your loved ones by maintaining the social distancing rules when you need to be out and about..........