Updated 15th Novemeber 2021.

Although the majority of Covid rules have now been relaxed here in the UK, please be aware that there are still major disruptions to the availability of stock which is expected to continue for the foreseeable future with some items not being available for up to 6 months or more as the virus is still causing productivity issues. This problem is further compounded by the global shipping crisis which is making it very difficult for our suppliers to maintain the seamless supply of goods that we all have come to expect.


To this end, please note that, at the moment, stock levels of all furniture ranges are liable to change at very short notice, with some products having extensive lead times and although we maintain regular stock availability checks, we cannot guarantee all items that display as 'In Stock' will be available for immediate dispatch.

If time is of the essence for any order, we strongly advise that customers contact us to check the availability of items before placing an order.

We will continue to provide up to date lead times once an order has been placed and the procedure for this is as follows:

1. When an order is placed you will receive an automated order confirmation that details the items you have purchased. Please check that all the details on this confirmation are correct including your delivery address details, mobile phone number, email address as well as the items on the order, so that any errors can be easily rectified.

2. The confirmation is followed by a second message within 1 working day advising you that your order has been processed. This message will also include the expected delivery lead time. In some instances, you may receive a 'split delivery' advice if the items you have purchased are expected to be delivered on different dates. It is important to note that any lead time given is a guide only and we cannot guarantee any given delivery date until the stock has physically arrived at our suppliers warehouses as information provided to us can change at extremely short notice.

3. If the quoted lead time is too long, then please let us know and we will arrange to cancel the order and issue a full and immediate refund of any payment made.

We always reserve out of stock items against the expected incoming stock to ensure our customers deliveries are a matter of priority and made as soon as possible once the goods arrive at our suppliers warehouses.


PLEASE NOTE: Although the lead times we initially provide are given in good faith, they can change either way at very short notice because of last minute changes to the arrival of the stock at our suppliers warehouses and unfortunately this situation is out of our control.

It is with much regret that we have had to suspend all deliveries to Northern Ireland and The Republic of Ireland until further notice due to the cost of delivery surcharges that are currently being applied by couriers on deliveries to these areas. We hope to resume this service as soon as possible.

CURRENT DELIVERY LEAD TIMES:

Home Assembly Furniture Ranges

All orders are being processed and deliveries are being made with a slightly longer lead time of in stock items of up to 5 - 7 working days and up to 16+ weeks for out of stock items.

All Other Pre Assembled and Solid Furniture Ranges

Orders are still being processed and dispatched as quickly as possible but please allow extra time for the deliveries to arrive as warehouse and distribution staff continue to be kept to a minimum. Deliveries for available items continues to be within 10 - 15 working days and up to 16+ weeks for out of stock items.

Giftware & Lifestyle 

Orders are still being processed and dispatched but please note that the dispatch lead time has been extended on some items to 3 - 4 weeks. Please ask for details of expected delivery dates if these items are required by a specific date.

Please contact us (info@presentdaze.co.uk) should you have any further queries, require an update or need any other information that isn't detailed here before placing your order and we shall be happy to help.